Order Status
Product Support
User Support

If you need support in any of the above areas please contact Jesse Searls, PSI's Customer Support contact.

By Telephone +61 (0) 8 9430 6639
(Country Code 61, Area Code 8, Number 9430 6639

If you are calling from outside Australia please leave a voice message with your contact details and we will respond to your request.

By Email: jesse@psi.com.au

In your email please provide the following information:

• Your name and contact details including address, phone number and e-mail address
• Company or institution name
• Type of support you need

If you are asking about the status of an order, please include your company's Purchase Order Number

If you have questions about PSI equipment that you own, or are having a problem with that equipment, please include

• The type of PSI equipment and the serial number
• A description of the problem you are having

Our customer support staff will contact you as soon as possible